The Sharpening Dude LLC — Terms of Service

Last updated: 6/12/2026

Welcome to The Sharpening Dude! This website is operated by The Sharpening Dude LLC. Throughout the site, the terms "we", "us", and "our" refer to The Sharpening Dude LLC. The Sharpening Dude operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Sharpening Dude is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on our website. It is your responsibility to review this page periodically. Continued use of the website following changes constitutes acceptance of those changes.

Section 1 — Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 — Our Products

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to your device type, settings, and configuration. We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be identical to how they are depicted in our online store.

All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

Section 3 — Orders

When you place an order, you are making an offer to purchase. The Sharpening Dude reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until The Sharpening Dude confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted in our online store may differ from prices offered in person or by third parties. We may offer promotions from time to time that are governed by separate terms; if there is a conflict between promotion terms and these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases, and to promptly update your information so that we can complete your transactions and contact you as needed. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use the payment method provided, (iii) charges incurred by you will be honored by your payment provider, and (iv) you will pay charges incurred by you at the posted prices, including shipping, handling, and all applicable taxes.

Section 5 — Shipping and Delivery (Product Orders)

All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. For products purchased from us, once we transfer products to the carrier, title and risk of loss passes to you. See our Shipping Policy for full details.

Section 6 — Mail-In and In-Person Services; Your Property in Our Care

This section applies when you send us or leave with us skates, steel, or other equipment that belongs to you (your "Property") for sharpening, profiling, repair, or other service work.

Inbound shipping. You are responsible for packing and shipping your Property to us, including the cost of shipping and any carrier insurance you choose to purchase. We are not responsible for Property lost or damaged in transit to us.

Return shipping. Return shipping for mail-in services is charged at the flat rate shown at checkout. We insure every return shipment up to the value of your skates or equipment. If a return shipment is lost or damaged by the carrier, contact us right away — we will handle the carrier claim and work with you directly on a replacement.

Inspection and right to decline. All Property is inspected on arrival. We may decline to perform a service if, in our judgment, your Property is not in a condition that allows the work to be performed safely or effectively (for example, cracked holders, severely worn steel, or damaged boots). If we decline service, we will contact you and return your Property; you will be refunded for the declined service, less return shipping.

Pre-existing conditions. We are not responsible for pre-existing damage, wear, or defects in your Property, or for issues that result from such conditions during normal service work. If we notice a pre-existing problem, we will make reasonable efforts to tell you about it.

Turnaround. Service turnaround times are good-faith estimates, not guarantees. If we anticipate a significant delay, we will contact you.

Unclaimed Property. If we are unable to return your Property because of incorrect contact or shipping information, unpaid balances, or a return shipment refused or unclaimed by you, we will make reasonable efforts to contact you. Property that remains unclaimed for ninety (90) days after our first attempt to contact you will be considered abandoned and may be donated or disposed of at our discretion.

Service results. Sharpening and profiling involve personal preference. If you are not satisfied with a service result, our Refund Policy describes how we will make it right.

Section 7 — Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by The Sharpening Dude, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of The Sharpening Dude, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by The Sharpening Dude.

The Sharpening Dude's names, logos, product and service names, designs, and slogans are trademarks of The Sharpening Dude or its affiliates or licensors and may not be used without prior written permission. Shopify's name, logo, and marks are trademarks of Shopify. All other marks are the property of their respective owners.

Section 8 — Optional Tools

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control. You acknowledge and agree that we provide access to such tools "as is" and "as available," without warranties of any kind and without endorsement. We have no liability arising from your use of optional third-party tools. Any use of such tools is entirely at your own risk, and you should review the relevant third party's terms. New features added to the Services in the future are also subject to these Terms.

Section 9 — Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm or damages related to your access or use of them. Review the third party's policies before engaging in any transaction, and direct complaints or questions about third-party products to the third party.

Section 10 — Relationship with Shopify

The Sharpening Dude is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with The Sharpening Dude. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and The Sharpening Dude, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with The Sharpening Dude.

Section 11 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy, available on this website, and certain personal information may be subject to Shopify's Privacy Policy, available at shopify.com/legal/privacy/app-users. By using the Services, you acknowledge that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Section 12 — Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your Feedback; and (iii) your Feedback will comply with these Terms. We are under no obligation to maintain your Feedback in confidence, pay compensation for it, or respond to it.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms. You agree that your Feedback will not violate any rights of any third party and will not contain unlawful, abusive, or obscene material, or any malware. You may not use a false email address or impersonate any person. You are solely responsible for the Feedback you submit and its accuracy.

Section 13 — Errors, Inaccuracies and Omissions

Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time without prior notice (including after you have submitted your order).

Section 14 — Prohibited Uses

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, state, or local law; (c) to infringe our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate any person; (e) to transmit false or misleading information; (f) to send or use any material that does not comply with these Terms; (g) to transmit spam or other unsolicited promotional material; (h) to impersonate any person or entity; or (i) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services or that may harm The Sharpening Dude, Shopify, or users of the Services.

In addition, you agree not to: (a) upload or transmit viruses or malicious code; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services. We reserve the right to suspend, disable, or terminate your access at any time, without notice, if we determine that you have violated any part of these Terms.

Section 15 — Termination

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections survive termination: Intellectual Property; Feedback; Termination; Disclaimer of Warranties; Limitation of Liability; Indemnification; Severability; Waiver; Entire Agreement; Assignment; Governing Law; Privacy Policy; and any other provisions that by their nature should survive.

Section 16 — Disclaimer of Warranties

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY THE SHARPENING DUDE, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

Section 17 — Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL THE SHARPENING DUDE, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

WITHOUT LIMITING THE FOREGOING, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO ANY PRODUCT OR SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR (B) WITH RESPECT TO YOUR PROPERTY IN OUR CARE UNDER SECTION 6, THE INSURED VALUE OF THE RETURN SHIPMENT AS DESCRIBED IN SECTION 6 AND OUR SHIPPING POLICY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Section 18 — Indemnification

You agree to indemnify, defend, and hold harmless The Sharpening Dude, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

Section 19 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. Such determination shall not affect the validity and enforceability of the remaining provisions.

Section 20 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

Section 21 — Assignment

You may not delegate, transfer, or assign this agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 22 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. You and The Sharpening Dude consent to the exclusive jurisdiction and venue of the state and federal courts located in Fairfax County, Virginia.

Section 23 — Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 — Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. We will notify you of any material changes in accordance with applicable law. Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes.

Section 25 — SMS/MMS Mobile Messaging Terms

By opting into our mobile messaging program, you agree to receive SMS/MMS messages from The Sharpening Dude LLC. Message frequency varies. Message and data rates may apply. To opt out, reply STOP at any time. For help, reply HELP. We are not liable for delayed or undelivered messages. You must be at least 13 years old to participate. Full SMS/MMS terms are available upon request.

Section 26 — Contact Information

Questions about these Terms of Service should be sent to us at:

The Sharpening Dude LLC 6455 Holyoke Drive Annandale, VA 22003 Email: info@sharpeningdude.com Phone: (301) 660-7321