Refund policy

📄 Return & Refund Policy

Last updated: 6/12/2026

At The Sharpening Dude, every sharpening, profiling, and product we deliver is handled with precision and care. We stand behind our work and our gear — and we want you to be completely satisfied with your experience.

🛠 Sharpening & Service Work — The Edge Guarantee

If you're not happy with a sharpening or profiling result, contact us within 7 days and we'll make it right. In-person customers: come back in and we'll recheck and adjust at no charge. Mail-in customers: if we got it wrong, we'll redo the work free and cover shipping both ways on the redo. Your edge and your comfort matter more to us than the cost of a do-over.

📦 Gear Orders

• Damaged, defective, or incorrect items: let us know within 7 days of delivery with a photo and we'll replace it or resolve the issue quickly — at no cost to you.
• Unused gear: standard stock items in new, unworn condition with tags and packaging may be returned within 14 days of delivery for a refund. Customer covers return shipping. Refunds go to the original payment method, typically within 5–10 business days of us receiving the item.
• Final sale: custom orders, special-order items, sharpened or profiled steel, baked or fitted boots, and anything personalized (engraving, custom jerseys) cannot be returned — they were made or modified for you.

🎁 Gift Cards

Gift cards are non-refundable and never expire.

💬 Something Else?

If something isn't right and it doesn't fit a category above, reach out anyway. Whether it's a service concern, a sizing question, or something odd — we'll work with you to make it right.

📧 info@sharpeningdude.com 📞 Call/Text (301) 660-7321

We care about every customer — because this isn't just business. It's personal.